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Support services

True mobile access. Any device. Any time.

Designed as a mobile mobile-first experience, Cloud Konnekt is an add-on solution that is integrated with the APIs of leading web-based accounting solutions.  With apps for iOS, Android, Mac, iPad, tablet and web, we focus in on your teams specific tasks - and deliver them to any device, at any time.

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Download links

To get up and running, simply download the app via the mobile app-stores, or choose the web login if you prefer to use a browser.  Our web version is a PWA (progressive web app), so you will also have the option to install it as a shortcut to your desktop/task-bar for quicker access if you prefer.

A few common queries

  1. Do you have a demo system that we can try before we sign-up?
    Yes, all our new apps have a built in demo mode that is available across all platforms (iOS, Android, Web etc).  At the login, simply select "Not a user yet? Try demo login", then select a demonstration company. Once in the app, you can view customers, suppliers, and even add transactions.  When adding an expense, you can also scan your receipts with AI, or add mileage with our Google maps routing.
     

  2. What is the demo login connecting to?
    To give you an example of the app experience you will receive, we have linked our demo logins to real accounting systems installations.  When you login as the demo login user, and then select a company, you are connecting to real Exchequer, Iplicit, Access and NetSuite installations.
     

  3. Can I install one or more apps?
    Yes, feel free to install the app on all your devices.  You can then access your data from all your devices, so you have true any device, any time access.
     

  4. When I first login to the app with my own user, I am asked for MFA?
    MFA is multi-factor-authentication and Cloud Konnekt uses this security technology as standard on licenced user logins. In short, MFA provides an extra level of security and is used when logging in to a new device (phone, laptop, browser etc) for the first time.  MFA with email will send a code to your registered email address and requires you to enter it with the login details.
     

  5. Do I need to update the apps manually?
    The web app will automatically run the latest version every time you start it (refreshing, or starting).  For the mobile apps, we typically depend upon the Apple and Android app-store auto-update mechanism.  This updater is usually quite good (checking every few days or so).  To manually check or update however, you can simply go to the app-store and if there is an update option - select it.
     

  6. I am looking for the admin module - is there a separate app?
    No, the admin functionality exists within our main app, but its appearance on the menu is determined by your user permissions.  If you are not seeing it, and believe you should, please contact your company finance team.
     

  7. I have a query about the app - can we contact you?
    Of course; we would love to hear from you and try to assist...!
    Drop a mail to our support team and we'll be in touch.
     

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