Who we are
This website is run by Konnekt365 Limited, registered in England and Wales, company no. 10605805. Registered office: 16 Jubilee Parkway, Jubilee Business Park, Derby DE21 4BJ. We are the controller of the personal information described here. ICO registration number: 00017520245.
Our solutions, Student Expenses, Cloud Konnekt and Exchequer Lifeline, each have their own website and privacy notice, which cover how those services use your information.
Questions about this notice or your information: support@konnekt365.com.
What we collect and why
| When | What | Why, and our lawful basis |
|---|---|---|
| Contact form or email | Name, organisation, email, the topic you choose, your message | To reply and help you. Legitimate interests. |
| Project enquiry form | Name, organisation, email, phone (optional), project type, your message | To discuss your project and, if you go ahead, to prepare a proposal. Legitimate interests, or steps before a contract. |
| Working with us | Contact and invoice details for the people we deal with | To deliver the work, invoice you and give support. Contract, and our legal duty to keep financial records. |
We don't sell your information, and we don't use it for automated decision-making.
Who we share it with
We use a small number of trusted suppliers to run this website and our business, including Netlify, which hosts this website and receives form submissions. Some suppliers may process information outside the UK. Where they do, we rely on UK adequacy regulations or the UK International Data Transfer Agreement or Addendum.
How long we keep it
- Enquiries and messages: 2 years from our last contact
- Contracts and invoices: 6 years after the end of the financial year, as UK law requires
- Files you send us for support: deleted when the query is closed
Your rights
You can ask to see, correct or delete your information, ask us to limit or stop using it, object to how we use it, or ask for a copy to move elsewhere. Email support@konnekt365.com. We'll reply within one month.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put it right first.
Cookies
This website doesn't use advertising, analytics or tracking cookies.
Data processing agreement
If your organisation needs a data processing agreement for bespoke work where we handle your data, it's available on request from support@konnekt365.com.